Cancellation and Refund Policy

• You can cancel a subscription at any time.
• Access continues until the end of the period you have paid for. After that, the workspace becomes read-only.
• Fees already paid are not refunded, including for a partly used period, except where the law requires a refund.

Email us at hello@thinkclarity.id from an address of a workspace administrator and name the workspace. We confirm the cancellation and the date your paid period ends.

Until the paid period ends, the Services keep working as before. From the end of the period, the workspace is read-only: you can still see your data but cannot change it. Export any data you want to keep, or ask us to export it. What happens to the data afterwards is described in the Privacy Policy.

Except as required by applicable law, fees already paid are not refundable, including for a partly used period. Nothing in this policy limits any right you have under consumer protection or other law that cannot be excluded by agreement.

A free trial is not charged, so there is nothing to refund. When a trial ends without a paid subscription, the workspace becomes read-only until you subscribe.

This policy repeats the cancellation and refund section of our Terms of Service. If they differ, the Terms of Service prevail.

PT Pikir Jernih Teknologi, trading as thinkclarITy. Registered address: Jl. Perintis Kemerdekaan Kav. 99, Apartemen Gading Icon Tower B Lt. 9 Unit 11, RT 004/RW 011, Pulogadung, Jakarta Timur, DKI Jakarta 13260, Indonesia. Phone: +62 899-2266-881. Email: hello@thinkclarity.id. This policy is also available in Bahasa Indonesia; if the two versions differ, the English version prevails, unless the law requires otherwise.